One platform for the whole limousine operation
Most operators are duct-taping five or six tools together — a reservation system here, a texting app there, a separate review tool, a calendar, a payment link, and a phone that goes to voicemail after six. LimoBooked replaces the whole stack. Everything below is included in one plan, built around how a limo business actually runs.
The part that works while you drive.
This is where LimoBooked separates itself from legacy limo dispatch software. Two AI tools make sure no call, message, or question ever goes unanswered — day, night, weekend, or mid-run.
Your 24/7 phone receptionist.
Voice AI answers your inbound calls like a trained dispatcher who never sleeps, never takes a night off, and never puts a caller on hold to go grab another one. It greets callers naturally, checks your live calendar, books the ride, and takes action mid-call so nothing slips.
- Answers inbound calls naturally with real speech recognition — not a phone-tree menu.
- Trained on your operation — services, vehicles, rates, coverage area, hours, and cancellation policy.
- Books, reschedules, or cancels a reservation against your live calendar — so it never books a vehicle that’s already out.
- Creates the contact and opportunity in your CRM and captures event type, passenger count, pickup, and drop-off.
- Triggers workflows mid-call — a confirmation text, a deposit link, or a notification to your dispatcher.
- Transfers to a human on request or on a high-value signal — a corporate account, a full-weekend wedding package.
- Makes outbound calls on its own — follows up seconds after a form fill, reminds tomorrow’s pickups, and re-engages cold quotes.
- 200+ voices, custom agent goals, after-hours rules, and post-call summaries with sentiment scores.
- Works on LC Phone and Twilio numbers, plus a Voice AI chat widget visitors can talk to right in the browser.
Instant answers on every channel.
Conversation AI handles everything typed. It lives on your site’s chat widget and inside every channel — SMS, email, Facebook Messenger, Instagram DMs, WhatsApp, and live chat — with natural, human-sounding replies, 24/7. It answers questions, qualifies leads, books rides, and escalates to your team when a human is needed.
- Answers any question a visitor asks, pulling from a knowledge base you can edit anytime.
- Qualifies the lead — name, contact, event type, date, passenger count — through normal conversation.
- Books the ride right inside the chat and escalates to you or your dispatcher when a human is needed.
- Replies across every connected channel, understands voice notes, and holds context so it never feels like a robot restarting.
- Suggestive or fully automated — drafts a reply for you to approve, or handles it end to end. Your call, per channel.
- Unified inbox — texts, emails, DMs, and chats in a single place.
Every conversation in one inbox.
Two-Way SMS & Messaging
Text clients from your business number and keep every thread in one inbox, so you can confirm a pickup without playing phone tag.
Missed-Call Text-Back
Any call you can’t grab triggers an instant, automatic text, so you can turn a missed call into a booked ride instead of a lost lead.
Call Tracking & Recording
Know which ad, listing, or referral drove each call, with recordings on file, so you can see where your bookings actually come from.
Unified Inbox
SMS, email, web chat, and social DMs in one screen, so you can stop hopping between apps to find one conversation.
Broadcast Campaigns
Blast a New Year’s Eve package or a last-minute prom special over email, SMS, WhatsApp, or Messenger, so you can fill a slow week with one send.
The limo booking software with one calendar — no double-booked stretch on prom night.
Online Booking Pages
Branded pages where clients book and pay themselves, so you can take reservations while you’re out on a run.
One Live Calendar
Every reservation, deposit, vehicle, and chauffeur in one view that updates everywhere at once, so you can stop double-booking the same stretch on prom night.
Limo Dispatch Software & Vehicle Assignment
Assign the right vehicle and driver, notify the chauffeur, and track the job from one screen, so you can run dispatch without a whiteboard and a stack of sticky notes.
Appointment & Pickup Reminders
Automatic day-before and day-of reminders to clients and drivers, so you can cut no-shows and confused pickups.
Lock in the deposit before the date.
Invoicing & Payments
Send invoices, take deposits, and collect the balance online, so you can lock in the deposit before the date, not chase it after.
Document Signing
Send and e-sign your service contract and cancellation terms, so you can get every event in writing before you dispatch.
Fill open dates and stay top-of-mind.
Funnels & Landing Pages
Build a prom page, a wedding page, or a corporate-account page in minutes, so you can run a seasonal offer without hiring a web developer.
Website & Funnel AI Builder
Generate full pages from a single prompt, so you can launch a NYE landing page the same afternoon you think of it.
Email Marketing & Campaigns
Newsletters, seasonal offers, and drip sequences, so you can stay top-of-mind with last year’s wedding and corporate clients.
Social Media Planner
Schedule posts across your channels from one calendar, so you can keep the brand visible without living on your phone.
Ad Manager
Run and track Google, Facebook, and Instagram ads in-platform, so you can see which prom campaign actually filled seats.
Content AI
On-brand copy, images, and ideas in seconds, so you can write the holiday promo without staring at a blank screen.
Affiliate Manager
Track referral partners like wedding planners and event venues, so you can reward the planners who keep sending you weddings.
The review count that wins the next booking.
Review Requests
Automatic ask for a Google review right after a completed run, so you can build the review count that wins the next booking.
Reputation AI
Auto-responds to reviews in a natural, human tone, so you can reply to every review without writing a word.
Every lead, quote, and repeat client in one place.
CRM & Lead Pipeline
Every lead, quote, and repeat client in one pipeline, from first call to rebooking, so you can see exactly who owes you a deposit and who’s due for a follow-up.
AI-Powered Workflow Builder
Describe an automation in plain English and the AI builds the triggers, actions, and IF/THEN logic, so you can automate “quote sent → wait 1 day → follow-up text” without hiring a developer.
Automation Workflows
Deposit reminders, confirmations, review asks, and cold-lead re-engagement run themselves, so you can stop doing by hand what the system can do on time, every time.
Analytics Dashboards
Bookings, revenue, lead sources, and response times at a glance, so you can see which channels and seasons actually make you money.
Membership & Course Portals
Host driver onboarding or a corporate-client portal, so you can train chauffeurs once instead of over the phone every time.
White-Label Mobile App
Run the whole operation from a branded app on your phone, so you can dispatch and reply from the airport curb.
5 separate tools vs. LimoBooked.
One platform for the whole operation.
Dispatch, booking, texts, follow-up, reviews, and a 24/7 AI receptionist — all included in one plan. One flat fee, pay-as-you-go for the messaging and AI you actually use.